FOR AUTHORIZED DEALERS

Dealer Training and Support

Equip your team with expert knowledge on jewelry welding technology. From hands-on product training to ongoing technical support, JewelWeldTech is committed to your success.

Explore Training Programs

Comprehensive Training Programs

Our multi-tiered training approach ensures every dealer team member — from sales to technical service — has the knowledge needed to represent JewelWeldTech products with confidence.

Product Certification

In-depth technical training on our full line of laser welding systems, ensuring proper setup, calibration and maintenance.

Sales Enablement

Learn effective positioning, competitive advantages and customer demonstration techniques to close more sales.

Live Webinars

Monthly live sessions covering new product releases, troubleshooting tips and best practices from top-performing dealers.

On-Site Workshops

Hands-on workshops at our regional training centers, giving your technicians real-world experience with our equipment.

How Certification Works

Becoming a certified JewelWeldTech dealer partner is a straightforward process designed to get your team up to speed quickly and confidently.

1
Enroll in the Dealer Portal

Register your team members through our secure online dealer portal to access training materials.

2
Complete Online Modules

Work through self-paced video lessons covering product specifications and operation procedures.

3
Attend Hands-On Session

Join a regional workshop or virtual lab session to practice with actual welding equipment.

4
Earn Your Certification

Pass a short assessment to receive your official JewelWeldTech Certified Dealer credential.

Technician training on welding equipment

Ongoing Dealer Support

Training doesn't stop after certification. Our dedicated support team stays with you every step of the way to ensure long-term success.

24/7 Technical Hotline

Direct access to our engineering team for urgent troubleshooting needs.

Knowledge Base

Searchable library of manuals, guides and FAQs available 24/7.

Priority Parts Shipping

Fast-tracked replacement parts to keep your customers' operations running.

Marketing Co-Op Support

Access to co-branded marketing materials and promotional funding assistance.

Training Resources & Downloads

Quick access to essential documents and tools for your training journey.

Product Manuals

Detailed specifications and operating instructions for all models.

Download PDF
Video Tutorial Library

Step-by-step video guides covering setup, use and maintenance.

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Training Calendar

Browse and register for upcoming webinars and workshops.

View Schedule

"The certification training gave our technicians real confidence with JewelWeldTech equipment. The ongoing support has been a game-changer for our repair turnaround times."

Michael Reyes
Owner, Reyes Fine Jewelry & Repair

Ready to Strengthen Your Team's Expertise?

Contact our dealer support team to get started with training and certification today.

Contact Dealer Support Access Dealer Portal